Ensuring that tenants and residents feel safe in their homes and neighbourhoods is a priority for us. 

Working closely with our partner agencies such as the Police and local authorities to help tackle antisocial behaviour and crime is a very important part of our work in creating confident communities. 

Everyone is entitled to enjoy their home quietly and peacefully and we ask all our tenants to respect their neighbours by not causing a nuisance or disturbance. You must also make sure that anyone living with you or visiting your home behaves responsibly. 

As a good neighbour, please be considerate by: 

  • keeping the volume of TVs, radios and stereos as low as possible, especially late at night and early in the morning; 

  • using washing machines, vacuum cleaners and other noisy domestic equipment during the day and not at unsociable hours; 

  • trying to avoid installing fridges, freezers and stereo speakers against walls that divide you and your neighbour; 

  • carrying out work to your home during reasonable hours; 

  • giving us contact details of anyone who has a key to your home, so we can contact them if your burglar or car alarm goes off while you are away from home; 

  • parking vehicles responsibly and respecting your neighbours’ parking and access needs; 

  • not parking commercial vehicles, caravans, motor homes, trailers and boats without getting our written permission beforehand; 

  • returning your rubbish bin back to its normal storage area when it has been emptied; 

  • being a responsible pet owner (if you have a dog, make sure it does not bark or whine for long periods and arrange for it not to be left alone if you are away from home for a long time); 

  • ensuring your children behave respectfully when they are playing outside your home; 

  • making sure any visitors respect your neighbours and the area you live in whilst they are travelling to and from, and while they are in your home; and 

  • using social media responsibly and not harassing, threatening or intimidating others through its use. 


If you've been the victim of a crime 

If you've been the victim of a crime or think you have witnessed one, you should report it to the Police straight away. Your information could be used to prevent other crimes and help keep other people safe. 

If you've been hurt in any way, or if you've just seen a serious crime being committed then you should ring 999 as soon as possible. 

You should call 101 to report minor crime or other concerns that do not require an emergency response. For example, this could include property damage, or if you have suspicions over people involved with drug dealing in your neighbourhood. 

If you want to report a crime but you do not want to be identified to the Police, then you can call Crimestoppers on 0800 555 111. Crimestoppers will ask questions about the crime you have information on but will never ask questions about you. 

Further help can also be provided by Victim Support, a national charity that offers free confidential support to victims of a crime, witnesses, their family, friends and anyone else affected. You can contact Victim Support on 0300 303 1971. 


Further help 



Antisocial behaviour (ASB)


Bogus callers


Crime prevention


Domestic abuse


Hate crime


Junk mail and cold callers