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Universal Credit (UC) is a new benefit payment, which replaces six working age benefits
with a single monthly payment similar to a monthly working wage. The six benefits
being replaced are:
UC does not include assistance with your Council Tax. People claiming Universal Credit still have to contact Wakefield Council to apply for Council Tax Support.
The Full Digital Service of UC is introduced in Wakefield from November 2018, when the majority of
new working age benefit claimants will be required to claim UC. Some changes in existing
circumstances may also prompt a new UC claim.
People of pension age will not currently be affected. If you are unsure of when you will reach
state pension age, the GOV.UK website provides a useful state pension calculator. You may still be affected
however if you are not currently receiving Pension Credit and your partner is under Pension Credit age.
UC is paid directly to one member of the household into a bank, building society
or credit union account.
Existing working age benefit claimants will begin to be moved over to UC from 2019 onwards.
You need to be able to use a computer and the internet to claim UC, manage your UC claim and search for work online.
If you need support to get online, visit us at one of our
service access points,
WDH Hub or ask to speak to a WDH Digital Angel on 0345 8 507 507.
When you need to
make a Universal Credit claim
you will be asked to input personal details including your National Insurance Number. As part of this process you will need
to obtain information about your tenancy from WDH. For further information, call our OneCALL team on 0345 8 507 507.
After making your initial claim, it will take at least six weeks for you to receive your first Universal Credit
payment. When required, it is important to claim UC as soon as you are able. The quicker you claim, the quicker
you will receive your first payment.
If you think you might struggle to adjust to receiving your benefit payment on a monthly basis, in arrears,
you can find out how prepared you are for UC on gov.uk.
If you are entitled to the housing costs element of UC, this will be included in your single
UC monthly payment. This is the main difference for tenants in claiming UC instead of Housing Benefit.
If you are the named WDH tenant, it is your responsibility to ensure that rent is paid to WDH in full.
If you have previously signed a joint WDH tenancy agreement but the other tenant now no longer lives with you,
under UC you may only receive up to half of your housing costs element. For advice on your
tenancy call our OneCALL team on 0345 8 507 507.
If you need to claim UC in the future it is important that you inform us in advance. It is also important to inform the
and WDH on 0345 8 507 507 of any change in your circumstances as soon as you can, as your
UC entitlement may be affected. If you keep us informed we will be more able to support you
through any changes you have.
For help and advice in relation to UC and your finances generally, personal budgeting and managing your money get
Our team of friendly advisors can provide information on benefits, budgeting and help getting back into employment.
Additional information to help you prepare for UC can be found on
the GOV.UK website or by contacting Universal Credit directly on 0800 328 9344..