Homesearch Officer (Lettings / New Tenancy) x 2

We have an exciting opportunity to join our Homesearch Team, where you will be responsible for the delivery of our voids, allocations and tenancy ready services.  

Lettings Officer – 18.5 hours, fixed term for 9 months

You will take a key role in delivery of our allocations, voids, and new tenancy services and oversee the process from initial Homesearch application through to the allocation of a new home to one of our members.

What you’ll be doing

• Manage Homesearch application registrations efficiently.
• Conduct pre-tenancy and selection processes.
• Assess and coordinate necessary property works for allocations.
• Allocate properties in line with our policies and procedures.
• Identify and invoice for rechargeable work.
• Lead accompanied viewings and facilitate the signing of new tenants.

Tenancy Ready Officer – 32 hours, permanent

You will be responsible for supporting Homesearch members and new tenants to ensure they can create a sustainable tenancy. 

What you’ll be doing

• Manage Homesearch application registrations efficiently.
• Conduct pre-tenancy assessments.
• Provide support to members who have barriers to housing.
• Provide support to new tenants to ensure they can create a sustainable tenancy.
  

What we’re looking for

To join our Homesearch department, we’re looking for someone with:

• Strong time management and organisational skills.
• The ability to handle multiple tasks and responsibilities effectively.
• Experience in managing tenancy processes from start to finish.

These posts also require applicants to hold a current, valid UK driving licence with the ability to travel throughout Yorkshire and you may be required to work an evening and Saturday once trained. 

For more details on what we’re looking for in these roles, please see the Job Description linked below. 

For more information or an informal chat about this role, please contact our Homesearch Managers, Kelvin Goodrum on 07584155910 for the Lettings role or Lee Beard on 07789745859 for the New Tenancy role.

WDH is accredited by Investors in People, which means we recognise that our employees are our most valuable asset. As an employer WDH can offer you a great set of benefits which includes:

• 26 days holiday (rising to 31 after 5 years' service) and statutory bank holidays;
• an extra day off on your birthday;
• generous employer pension contribution;
• happy to talk flexible working, including options for reduced hours, compressed hours or other flexible working patterns;
• a wide range of personal development opportunities;
• a fantastic health and wellbeing package;
• access to WDH Rewards for a fantastic range of lifestyle savings and salary sacrifice schemes including cycle to work, home electronics and our car benefit scheme;
• one day to take part in our Volunteering Scheme; and
• "cycle to work" scheme and discounted shopping platform.

We are an equal opportunities employer and welcome applications from all.

How to apply

• Read the job description, person specification and guidance notes below.
• Complete the supporting information form below with details of how you meet the person specification.
• We also encourage you to provide your CV if you have one but please remove any information that identifies you (e.g. your name and address). 
• Email your supporting information form, and CV if you have one, to [email protected] before the closing date. Applications close at midnight on the date specified at the top of this page.

What happens next? 

• You'll receive an automatic reply to let you know we've received your application.
• We'll then score all the applications against the person specification and contact you to let you know if we're inviting you to interview. 

If you have any questions, please contact our Recruitment Team on the email address above.