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Notice to Spark Energy Customers26 November 2018

Published 26 November 2018
On Friday 23 November it was announced that Spark Energy has ceased trading and that OVO Energy are selected by the GB Energy regulator (OFGEM) to take over Spark's customer base.  If you're a Spark customer, it's good news - you don't need to do anything. Spark will continue to service all aspects of your account under the spark brand. It's business as usual.  Ofgem, have also advised that Spark Energy customers will not have their gas or electricity supply affected. Ofgem’s advice to customers in the meantime is: Do not switch to another energy supplier. Take a meter reading ready for when your new supplier contacts you.
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Universal Credit – Less Than a Week to Go!23 November 2018

Published 23 November 2018
We are now less than a week away from the introduction of Universal Credit (UC) Full Service in Wakefield.

Care Link - John and Jean’s story23 November 2018

Published 23 November 2018
Jean recognised her husband needed more support at home after he had his first fall around five years ago. She heard about Care Link from the nurses while John was in hospital and felt it would be a good solution for them.
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Care Link - John and Jean’s story23 November 2018

Published 23 November 2018
Jean recognised her husband needed more support at home after he had his first fall around five years ago. She heard about Care Link from the nurses while John was in hospital and felt it would be a good solution for them.
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Telephone issues22 November 2018

Published 22 November 2018
We’re currently experiencing problems with our telephone system. Please bear with us whilst we work on resolving the issue.
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Service access point (SAP) closure for training (Thursday 29 November at noon)21 November 2018

Published 21 November 2018
Our SAPs will be closed on Thursday 29 November at 12 noon for employee training. They will reopen on Friday 30 November as normal.
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The Barracks unveil new memorial during Remembrance celebration 13 November 2018

Published 13 November 2018
A new entrance to The Barracks estate in Pontefract was unveiled during a remembrance service on Monday 12 November, marking 100 years since the end of World War One.

Our website is now more accessible 13 November 2018

Published 13 November 2018
You may have noticed a slight change to our website. We have added a new tool which makes it more accessible and easy to read for some customers. You can now customise our website in a way that works for you. It now includes dyslexia friendly tools, an interactive dictionary, a translation tool with over 100 languages and an option to turn text to speech.
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Jesters Gymnastics Club invests in new equipment with the help of local businesses9 November 2018

Published 9 November 2018
Local children’s gymnastics group, Jesters Gymnastics Club, has been able to buy brand new gym equipment thanks to WDH and Horbury Financial Services. The not-for-profit organisation based in Pontefract and Featherstone received a £1500 Community Grant from WDH and £350 from Horbury Financial Services to buy a new air track to help gymnasts improve their tumbling skills and training. With over 20 years’ experience, Jesters Gymnastics Club works with over 200 children, aged five to 18, to learn and improve their gymnastics skills. Jess Garrett, Head Coach at Jesters Gymnastics Club said: “The children absolutely love the new air track. We bought it from Airtrack UK who have been brilliant. We rely solely on fundraising so this wouldn’t have been possible without the donations from WDH and Horbury Financial Services.”

Local scout club improves the learning experiences for young people9 November 2018

Published 9 November 2018
A WDH Community Grant has helped the 17th Wakefield Scout Club to buy essential kits for expeditions.
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WDH News | The latest news from WDH
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News

We are supporting National Customer Service Week7 October 2019

Published 7 October 2019
National Customer Service Week is a week long opportunity to raise awareness of customer service and the vital role it plays in our business. Read below about just some of the things we do to provide good customer service.
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Continuing to achieve value for money and deliver what matters to our communities3 October 2019

Published 3 October 2019
We are delighted to share our latest Value for Money (AFM) Annual Assurance Statement with you. It describes what VFM means to us, our employees, our tenants and our stakeholders, and the progress we have made during the year.
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WDH Community Grant helps to reduce social isolation19 September 2019

Published 19 September 2019
Wakefield District City of Sanctuary has been awarded a Community Grant worth £500. The group will use this money to cover rent hire for the venue where their drop in sessions take place.

Service access point (SAP) closure for training17 September 2019

Published 17 September 2019
Our SAPs will be closed on Tuesday 24 September at 12 noon for employee training. They will reopen on Wednesday 25 September as normal. You can pay your rent, request and track a repair or send a message using the WDH App, available on the App Store or Play Store. In an emergency you can contact us on 0345 8 507 507.
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Annual Report 2019 – Read about our latest achievements now!4 September 2019

Published 4 September 2019
We are extremely proud to launch our Annual Report 2019.
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Testing our procedures to keep tenants safe2 September 2019

Published 2 September 2019
WDH’s Compliance Team was put to the test alongside West Yorkshire Fire and Rescue Service (WYFRS) as part of a training exercise to prepare us should the worst happen.

Vote for your community heroes in our Love Where You Live Awards 2019!27 August 2019

Published 27 August 2019
Voting for the winner of our Love Where You Live Awards will open on Tuesday 27 August. You can place your votes for your community champions on the dedicated website, www.lovewhereyouliveawards.co.uk, which has information on each finalist.

WDH is Dementia Friendly!21 August 2019

Published 21 August 2019
WDH employees have raised over £400 to support Dementia UK, further confirming that WDH is committed to supporting residents and employees affected by dementia.

Service access point and HUB bank holiday closures16 August 2019

Published 16 August 2019
All of our offices and service access points (SAPs) will be closed on Monday 26 August. They will open as usual on Tuesday 27 August. You can pay your rent, request and track a repair or send a message using the WDH App, available on the App Store or Play Store. In an emergency you can contact us on 0345 8 507 507.
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Apply now for a community grant7 August 2019

Published 7 August 2019
The WDH Community Grant Scheme is now open for local community groups and voluntary clubs to apply for up to £1,500.
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