wdh

WDH Hub

Kevin Dodd with WDH staff, cutting the ribbon to open the WDH Hub

The WDH Hub in Wakefield city centre demonstrates our commitment to getting people online and tackling digital exclusion.

The Hub, in the Bull Ring shopping precinct, offers free internet access as part of a long term strategy to increase digital skills across all age groups.

The Hub also supports WDH’s bid to become a paperless organisation, encouraging people to become digital by default, save money, become more streamlined and effective.

Latest tenant survey figures show that almost 50 per cent of WDH tenants never access the internet, missing out on opportunities to save money, find employment and claim benefits.

Kevin Dodd, Chief Executive of WDH, said: "Digital inclusion is absolutely vital to WDH.

"As essential services move online, including the way people claim for benefits as part of the Government’s welfare reforms, access to the internet will change from being an option to a necessity, and we want to give our tenants as much help and support as we can.

"Our research has shown that both finances and accessibility are the big barriers to people using the internet and we believe that by removing those barriers and investing in our tenants, we will be able to engage better with them, help them prepare for welfare reform, and ultimately save them money."

At the Hub, our trained employees can:

  • Provide the skills and and confidence to those looking to get online for the first time
  • Provide help and guidance for anyone looking to use the web to look for a job
  • Provide help to access benefits or save money through the Switch and Save campaign

As well as computer terminals, iPads, and an interactive touch screen web-window which can be accessed 24 hours a day, the WDH Hub offers free Wi‑Fi for all customers.

It also serves as a service access point for existing WDH tenants, and has walk through access to Coffee Connection next door.