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Triple success for our Gas Team 10 May 2016

Published 10 May 2016
Our in-house Gas Team has achieved national recognition for the quality of their management systems following a robust assessment of aspects of their work including quality control, documentation, technical support and gas compliance procedures.
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Our Community Learning Programme 20164 May 2016

Published 4 May 2016
Our popular Community Learning Programme is back for 2016.

Initiative celebrates 10 year anniversary28 April 2016

Published 28 April 2016
An initiative that’s supported more than 1,500 local young people to raise their aspirations is celebrating its 10 year anniversary.
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WDH runners raised over £2000 for Wakefield Hospice22 April 2016

Published 22 April 2016
Runners from across the various business areas at WDH braved the rain and raised over £2000 for Wakefield Hospice by taking part in their annual Wakefield 10k road race earlier this month.
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Homebuilder builds on its success at national construction awards20 April 2016

Published 20 April 2016
Our in-house construction team, Homebuilder, has won a prestigious national award for a development in Crofton.

Telephone interviews underway18 April 2016

Published 18 April 2016
From today until 27 May we will be carrying out our tenant satisfaction survey over the telephone with randomly selected tenants with all information gathered used to improve our services.
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Universal Credit introduced in Wakefield from today18 April 2016

Published 18 April 2016
From today (18 April), job centres in the Wakefield area will begin processing claims for the Department of Work and Pensions’ (DWP) new benefit called Universal Credit (UC).

Universal Credit introduced in Wakefield next week13 April 2016

Published 13 April 2016
From Monday 18 April, job centres in the Wakefield area will begin processing claims for the Department of Work and Pensions’ (DWP) new benefit called Universal Credit (UC).
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Normanton residents help WDH celebrate their 75th ‘Homebuilder’ property8 April 2016

Published 8 April 2016
Local residents ventured out in the spring sunshine to help mark the completion of WDH’s 75th new-build property.

View our latest development, Newlands Gardens5 April 2016

Published 5 April 2016
Following the completion of our latest new-build housing development, our in-house construction team, Homebuilder, have documented their work in a short video
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WDH News | The latest news from WDH
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News

OneCALL phone system essential maintenance 26 November 2015

Published 26 November 2015
Between 8 pm and 12 am on Thursday (26 November) our OneCALL phone system will be undergoing essential maintenance which may mean a delay in answering your call.
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SAP closure next Tuesday25 November 2015

Published 25 November 2015
Our service access points (SAPs) will be closed on Tuesday 1 December at 12:30pm for employee training.
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Want a job but don’t know where to start?25 November 2015

Published 25 November 2015
Do you live in a WDH property, are you over 16 and are you looking for a job but don’t know where to start?

Moverley Flatts residents wrap the Hospice in love!24 November 2015

Published 24 November 2015
Residents of WDH’s Moverley Flatts Independent Living Scheme in Pontefract have taken part in the Prince of Wales Hospice knitting challenge that hopes to wrap the hospice up in one big scarf.

Less than 150 days until UC comes to Wakefield24 November 2015

Published 24 November 2015
With less than 150 days remaining until the introduction of Universal Credit in Wakefield, are you prepared?

Residents of Beulah Court take part in the Pedometer Challenge19 November 2015

Published 19 November 2015
Residents at WDH’s Beulah Court Independent Living Scheme in Knottingley are taking part in a Go:Walking Pedometer Challenge in order to get fit this winter.

Cold Calling Control Zone set up at Peacock Close Flats18 November 2015

Published 18 November 2015
WDH, in partnership with West Yorkshire Trading Standards and West Yorkshire Police, has launched another Cold Calling Control Zone in Peacock Close Flats, Wakefield.

Free winter advice sessions16 November 2015

Published 16 November 2015
Winter is the most expensive season to heat your home, so why not speak to us about saving money on your bills by switching to a cheaper energy tariff or by being more energy efficient around your home?

Win a hamper with Cash Wise!13 November 2015

Published 13 November 2015
As the festive season draws closer we’re getting into the holiday spirit with the launch of our Cash Wise Christmas Dinner competition!
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Residents had fun at our 50th Homebuilder property celebration12 November 2015

Published 12 November 2015
Local residents braved the weather to take part in celebrations at Waterton Court, Crofton to mark the completion of WDH’s 50th new build property by our Homebuilder Team of skilled tradespeople.
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WDH retains prestigious industry accreditation
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WDH retains prestigious industry accreditation

Published 9 June 2016

WDH has retained a sought after industry accreditation which recognises its continued commitment to resident involvement.

The landlord and homebuilder received its fourth consecutive Tenant Participation Advisory Service (TPAS) accreditation following a rigorous assessment that examined themes including how it involves tenants, and how they are empowered to influence decision making and scrutinise performance.

Areas identified by TPAS as good practice include critically reviewing resident involvement activities to ensure value for money and benchmarking satisfaction levels against organisations outside of the housing sector. WDH have achieved this by using data provided by TLF Research, a specialist in customer satisfaction measurement, to benchmark both inside and outside of the housing sector. Last year WDH was named as European Business of the Year after being awarded the European Excellence Award for demonstrating outstanding performance and a wide range of positive impacts on its tenants. WDH’s current tenant satisfaction level builds on these achievements and scores well above the average on the TLF Satisfaction Index™.

Juliet Craven, WDH Service Director – Corporate Services, said: “Resident involvement is fundamental to our ongoing success, and we’re delighted to be recognised for our efforts once again. Since our last assessment we’ve put in place all of the recommendations TPAS made, and these have contributed to us achieving our best ever assessment score.”

Jenny Osbourne, CEO of TPAS, said: “Yet again WDH have demonstrated that they truly embrace excellent tenant engagement to deliver the best possible outcomes for residents, the organisation and the wider communities in which they work. WDH is an organisation that highly values its tenants and their continued high standards in achieving this award show an organisation that constantly wants to do even more for their residents. Well done to everyone.”

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