wdh

News

Schoolchildren visit Normanton ILS8 December 2015

Published 8 December 2015
Children from St John the Baptist Catholic Primary School visited residents at nearby Newfield House Independent Living Scheme last week.
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Our Christmas competition winners – week one 7 December 2015

Published 7 December 2015
Our 2015 Christmas competition has started, and we’ve already contacted our first five winners!

LWYL winner supports local food bank4 December 2015

Published 4 December 2015
Lisa Grant, winner of the Good Neighbour award at WDH’s Love Where You Live Awards, donated her £500 prize to help St Catherine’s food bank in Wakefield.

First Ripley Court properties handed over3 December 2015

Published 3 December 2015
The first seven properties at Ripley Court – our latest Homebuilder development – are ready for hand over. We are building 39 new properties on the site of the former Ripley Court Independent Living Scheme in Normanton.

Airedale residents get free winter energy advice3 December 2015

Published 3 December 2015
One of 11 free winter energy advice sessions was held last week in Airedale, thanks to WDH’s Sustainability Team.
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Our community grant’s bean bagged by Brickhouse2 December 2015

Published 2 December 2015
Ossett’s Brickhouse Youth Club has benefited from new bean bags for its youngsters, thanks to a WDH Community Grant worth more than £260.
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Christmas Competition 2015 – Day One!1 December 2015

Published 1 December 2015
Our tenant Christmas competition has launched today on Your Account – our online tenant service. Make sure you register so you can take part!
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Have your say on our customer service standards30 November 2015

Published 30 November 2015
As part of our commitment to delivering excellent customer service, all this week we’re asking you to take part in a consultation about our employee behaviours.
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Care Link celebrates its 25th anniversary27 November 2015

Published 27 November 2015
Our Care Link service, which provides support and peace of mind for elderly, disabled and vulnerable people in their own homes, is 25 years old next Monday!

Ambitious new build growth plans for WDH 26 November 2015

Published 26 November 2015
WDH is planning further growth through an ambitious additional new-build investment programme in support of local communities.
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Our latest Vision update is now available
wdh

News

Our latest Vision update is now available

Published 6 June 2019

We are pleased to announce that our latest Vision update is now available.

The document highlights our achievements and provides an update on the progress we have made towards reaching our 2020 milestone – to become an enterprise with social impacts.

The last year came with a number of challenges, including the introduction of Universal Credit across Wakefield. However, we have continued to deliver the high standards we pride ourselves on and develop services and support to meet the ever evolving needs of our customers.

This year, our successes include:

  • supporting over 1,800 people to manage their finances, tackling the pressures of Universal Credit;
  • recruiting over 100 new employees and promoting 89 internal candidates;
  • helping over 100 people to get on the property ladder through shared ownership;
  • completing improvements to some of our independent living schemes;
  • helping over 2,000 people back on their feet after falls through our Care Link service;
  • and many more.

Whilst the Vision update provides an opportunity to reflect on the progress we have made over the last 12 months, it also sets out some of the activities and initiatives we will look to implement over the next year.

Over the coming year we will continue to build on our achievements by:

  • building and acquiring new homes;
  • continuing on our journey to become a digital business by maximising the take up of digital services and implementing the next phase of Dynamics;
  • creating opportunities to recruit and develop a skilled, agile and resilient workforce; and
  • providing targeted support to enable our tenants to live independently.

Thank you for your continued support in helping us to achieve our Vision.

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