Our Tenant Satisfaction Survey has started and will end on Friday 31 January 2020.
You may receive a call from customer experience specialists, TLF Research, who are calling a sample of tenants to gather your views on the service you receive from us.
If you do receive a call from TLF Research, please be assured that we have asked them to complete the survey on our behalf. This ensures that your response is anonymous if you want it to be.
We carry out this survey to gather your feedback which we use to make improvements to our services.
Since the last survey was carried out at the start of this year, we have been working hard to improve the areas that matter most to you.
Keeping the promises we make to you.
The way we deal with nuisance and antisocial behaviour.
Making us easier to deal with.
Thank you for your feedback and support.