wdh

News

Residents in South Elmsall are over the moon with Farfield Court’s new look!15 October 2019

Published 15 October 2019
Residents at Farfield Court Independent Living Scheme in South Elmsall got a sneak peek at the scheme’s new look following an extensive refurbishment.

Looking after the wellbeing of our Independent Living Scheme residents14 October 2019

Published 14 October 2019
We have partnered with technology business Care Management (CM), to pilot innovative technology that will monitor a resident’s health and predict health issues using heart rate, hydration levels, activity, sleep, muscle mass and grip strength.

Competition time!14 October 2019

Published 14 October 2019
Use our App to tell us what you use the internet for and you can win an Amazon Fire tablet. We are taking part in Get Online Week and sharing some hints and tips on how you can get more out of the World Wide Web.
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Get more out of life online!14 October 2019

Published 14 October 2019
Come along to our Get Online sessions between 14-20 October and try the internet. #getonlineweek is here and we are taking part and encouraging you to get more from the internet.
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Celebrating the work of our Mental Health Navigators on World Mental Health Day 201910 October 2019

Published 10 October 2019
Today is World Mental Health Day (Thursday 10 October 2019) and as an organisation we work hard to ensure that we look after our employees and tenant’s mental health.

We are supporting National Customer Service Week7 October 2019

Published 7 October 2019
National Customer Service Week is a week long opportunity to raise awareness of customer service and the vital role it plays in our business. Read below about just some of the things we do to provide good customer service.
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Continuing to achieve value for money and deliver what matters to our communities3 October 2019

Published 3 October 2019
We are delighted to share our latest Value for Money (AFM) Annual Assurance Statement with you. It describes what VFM means to us, our employees, our tenants and our stakeholders, and the progress we have made during the year.
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WDH Community Grant helps to reduce social isolation19 September 2019

Published 19 September 2019
Wakefield District City of Sanctuary has been awarded a Community Grant worth £500. The group will use this money to cover rent hire for the venue where their drop in sessions take place.

Service access point (SAP) closure for training17 September 2019

Published 17 September 2019
Our SAPs will be closed on Tuesday 24 September at 12 noon for employee training. They will reopen on Wednesday 25 September as normal. You can pay your rent, request and track a repair or send a message using the WDH App, available on the App Store or Play Store. In an emergency you can contact us on 0345 8 507 507.
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Annual Report 2019 – Read about our latest achievements now!4 September 2019

Published 4 September 2019
We are extremely proud to launch our Annual Report 2019.
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General
wdh

News

Gardens are glorious thanks to young volunteers7 July 2015

Published 7 July 2015
A tidy-up team swung into action as WDH enlisted young volunteers to spruce up the streets around their homes.
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Energy project set to inform design and build of new WDH homes3 July 2015

Published 3 July 2015
A project to find out the energy consumption of homes built by WDH is set to begin.
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Cake and colourful blooms mark WDH’s 10th anniversary2 July 2015

Published 2 July 2015
Tenants dug deep into sponge and soil to help celebrate WDH’s 10th anniversary.
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Free fun for the whole family2 July 2015

Published 2 July 2015
Families across the Wakefield district are invited to a huge free outdoor party in August as part of WDH’s 10th anniversary.
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Free housing and health advice1 July 2015

Published 1 July 2015
Lupset residents were invited to find out more about housing and health at an event at WDH’s Augusta Court flats on Wednesday (24 June).
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Vouchers are the icing on the cake!30 June 2015

Published 30 June 2015
Entrepreneur Natalie Church joined the Tour de Yorkshire celebrations and was a winner thanks to WDH’s Care Link service.
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SAFER in their own homes thanks to education project29 June 2015

Published 29 June 2015
Residents in a WDH Independent Living Scheme are now more switched on about how to avoid scams thanks to a county-wide project funded by the Big Lottery.
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Deadline today for award nominations26 June 2015

Published 26 June 2015
You only have until midnight tonight (Friday 26 June) to nominate a group or individual for a WDH 2015 Love Where You Live Award.

Rivers community transformed by improvements 22 June 2015

Published 22 June 2015
A £1.7m investment by WDH has given a community in Airedale a series of much-needed improvements.
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One week left to nominate your community champions!19 June 2015

Published 19 June 2015
There's just one week left to nominate a group or individual for a 2015 Love Where You Live Award.
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Our Tenant Satisfaction Survey is underway
wdh

News

Our Tenant Satisfaction Survey is underway

Published 11 January 2018

Our Tenant Satisfaction Survey has started and will end on Friday 23 February 2018.

Customer experience specialists, TLF, are calling a representative sample of tenants to gather your views on the service you receive from us. 

If you do receive a call from TLF, please be assured that we have employed them to complete the survey on our behalf. This ensures that your feedback is anonymous if you wish.

We carry out these surveys twice a year and use your feedback to make improvements to our services. Since the last survey was carried out, we have been working hard to improve: 

  • keeping promises and commitments;
  • managing nuisance and anti social behaviour; and
  • being easy to deal with. 

Thank you for your feedback and support.

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