Our Tenant Satisfaction Survey is underway

Published 11 January 2018

Our Tenant Satisfaction Survey has started and will end on Friday 23 February 2018.

Customer experience specialists, TLF, are calling a representative sample of tenants to gather your views on the service you receive from us. 

If you do receive a call from TLF, please be assured that we have employed them to complete the survey on our behalf. This ensures that your feedback is anonymous if you wish.

We carry out these surveys twice a year and use your feedback to make improvements to our services. Since the last survey was carried out, we have been working hard to improve: 

  • keeping promises and commitments;
  • managing nuisance and anti social behaviour; and
  • being easy to deal with. 

Thank you for your feedback and support.

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