WDH News | The latest news from WDH
WDH News | The latest news from WDH
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News

WDH participates in the National Fraud Initiative (NFI)1 September 2016

Published 1 September 2016
WDH is participating in the NFI, this is a national scheme run by the Government, which aims to reduce opportunities for fraud against organisations that take part.

Changes to council tax support – Have your say15 August 2016

Published 15 August 2016
Wakefield Council will be making changes to its CTS scheme next year and would like your views.

WDH welcomes 10 new apprentices8 August 2016

Published 8 August 2016
As part of WDH’s 2016 apprenticeship scheme, we are proud to welcome 10 new apprentices.

How to silence a smoke alarm8 August 2016

Published 8 August 2016
Sometimes you might notice your smoke alarms making unwanted noises. We’ve made a short video to help you fix the problem and get your smoke alarms working properly.
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Loss of power to sockets5 August 2016

Published 5 August 2016
Have you lost power to any of the sockets around your home?
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How to turn your stop tap off4 August 2016

Published 4 August 2016
Knowing how to switch off your stop tap could prove very useful at some point. That’s why we’ve launched this useful video, to help you with the smaller jobs around your home.
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How to unblock your sink3 August 2016

Published 3 August 2016
Are you fed up of having to get people out to help with simple jobs such as unblocking your sink? Our useful video will show you how to unblock your sink yourself, saving you the wait and the expense of one our tradespeople doing it for you.
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Annual Report 2016 launched!1 August 2016

Published 1 August 2016
We are extremely proud to launch this year’s Annual Report, which reflects on another successful year for WDH - delivering promises and improve the lives of local people.
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Cash Wise supports 2000th participant25 July 2016

Published 25 July 2016
An initiative designed to help social housing tenants better manage their finances has helped over 2000 people in the three years since its creation.
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Kettlethorpe man finds work with help from WDH’s Work Club18 July 2016

Published 18 July 2016
A local work club has helped a tenant from Kettlethorpe, who was unemployed for five years, to find work at the Manygates Adult Education Centre in Wakefield.
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WDH News | The latest news from WDH
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News

Information for Economy Energy customers23 January 2019

Published 23 January 2019
If you receive your energy from Economy Energy, you may be aware that the company have stopped trading.

Our Tenant Satisfaction Survey is underway14 January 2019

Published 14 January 2019
Our Tenant Satisfaction Survey has started and will end on Friday 22 February 2019. You may receive a call from customer experience specialists, TLF, who are calling a sample of tenants to gather your views on the service you receive from us.  If you do receive a call from TLF, please be assured that we have employed them to complete the survey on our behalf. This ensures that your feedback is anonymous if you wish. We carry out this survey to gather your feedback which we use to make improvements to our services. Since the last survey was carried out, we have been working hard to improve the areas that matter most to you. Keeping the promises we make to you. We have: delivered customer service training to all front line employees; reviewed our Customer Charter Standards based on what you told us was important to you; and reviewed the customer experience for your repairs service, including letting you know the most common rechargeable and non-rechargeable repairs. The way we deal with nuisance and antisocial behaviour. We have: reviewed the process for reporting antisocial behaviour and nuisance; and made sure that if you complain about antisocial behaviour and nuisance you are kept informed about the timescales you can expect for a response. Making us easier to deal with. We have launched Phase 2 of our App which enables you to track the progress of your repair; and we are looking at options for introducing Webchat to give you greater choice in the way you contact us.   Thank you for your feedback and support.
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Take part in our Catch the Shark quiz for the chance to win £50 of shopping vouchers14 January 2019

Published 14 January 2019
To better protect you from loan sharks, we are running a competition with the England Illegal Money Lending Team (IMLT) and Leeds Credit Union. Our ‘Catch the Shark’ competition will run from Monday 14 to Sunday 20 January 2019 and you will have a chance to win one of five £50 Love to Shop vouchers.

Kick off January by being sustainably savvy3 January 2019

Published 3 January 2019
The Sustainability Team have put together a handy social media guide on saving energy for tenants throughout the month of January

Springhills Independent Living Scheme’s longest resident is over the moon with her home’s new look2 January 2019

Published 2 January 2019
Doris Cornick, 95, has recently moved back to her newly renovated flat at WDH’s Springhills Independent Living Scheme in Outwood.

Residents get in the Christmas spirit in Pontefract21 December 2018

Published 21 December 2018
Children from DeLacy Primary School and Carleton Park Junior and Infant School joined residents at Halberg House and Eastbourne Independent Living Scheme for carols and Christmas cheer. Residents sat back and enjoyed listening to the children sing favourites like including Jingle Bells and We Wish You a Merry Christmas. Some even joined in! One resident said: “Listening to the children sing fills us all with happiness and lifts our festive spirits. I look forward to this event every year.”
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Police bike team get funding boost by WDH20 December 2018

Published 20 December 2018
A police bike team, which has caught hundreds of rogue riders, is to operate seven days a week for the first time following major investment from WDH.

Service access point (SAP) Christmas closure19 December 2018

Published 19 December 2018
Our SAPs will be open at the following times during the Christmas period. ·         22 December – Wakefield Hub and Pontefract Hub open until 12 noon. ·         24 December to 26 December – All SAPs closed. ·         27 December to 28 December – All SAPs open. ·         29 December – Wakefield Hub and Pontefract Hub open until 12 noon. ·         31 December to 1 January - All SAPs closed. ·         2 January - All SAPs open as normal. Please direct urgent enquiries during the Christmas period to OneCALL on 0345 8 507 507.
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Scouts group perform for residents at Silkstone Court17 December 2018

Published 17 December 2018
Children from 1st Altofts Scout group - spanning Beavers, Cubs and Scouts - entertained residents at Silkstone Court on Thursday with festive Christmas songs. The residents enjoyed classics such as Jingle Bells and Walking In A Winter Wonderland, joining in as the children sang. “The Beavers, Cubs and Scouts really enjoyed their evening with the residents of Silkstone Court, and the residents seemed to relish the chance for a good old sing-song. It just goes to show that you’re never too old to enjoy singing Jingle Bells!” said Kim Hiscocks, Scout Leader.
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WDH supports emergency food banks13 December 2018

Published 13 December 2018
WDH and Outwood Grange Academy Trust have donated £1000 each to make sure foodbanks are stocked in the lead up to the Christmas holidays.
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It’s time to vote for your WDH Love Where You Live Awards heroes
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It’s time to vote for your WDH Love Where You Live Awards heroes

Published 26 August 2014

A shortlist of hopeful heroes has been drawn up – now it’s your turn to decide who will be crowned community champions in WDH's Love Where You Live Awards 2014.

Voting is now open in the annual search for good neighbours and inspirational individuals, so everyone can join in and give their community heroes the recognition they deserve.

The easiest way to vote is by using the dedicated website - www.lovewhereyouliveawards.co.uk – which has information on each finalist, including the reasons why they have made the shortlist for our awards. There are buttons to help you vote quickly and easily.

You can also vote at any of WDH’s service access points across the Wakefield district.

There’s a great incentive to get involved as the winner of each category will receive £500 to donate to a community group of their choice thanks to our sponsor Wolseley Integrated Services, a specialist division of the plumbing, heating and building materials giant that works with housing associations and local authorities.

But don’t delay - voting closes on Friday 26 September, with the winners announced at the Grand Final in October.

The seven categories open to public vote are:

  • Best Neighbourhood
  • Working with Older People – Group or Individual Award
  • Working with Young People – Group or Individual Award
  • Green Hero – Group or Individual Award
  • Young Achiever
  • Good Neighbour
  • Community Group

An eighth category, Best Garden, has been judged by experts and the winners will also be announced at the Grand Final.

Sarah Chatham, WDH’s Resident Involvement Manager, said: “Many people work hard to make our district such a great place to live, and our Love Where You Live Awards honour the very best.  It’s really important for you to come forward and cast your vote to ensure they receive the recognition they deserve.”

More than 100 nominations were received for this year’s Love Where You Live Awards, with the finalists decided by members of WDH’s Board and Neighbourhood Panels.

To vote for your community heroes or find out more about the event, visit www.lovewhereyouliveawards.co.uk or call into your local service access point.

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