WDH’s independent living scheme satisfaction survey opens on Monday, 27 September 2021.
If you live in one of our independent living schemes or bungalows you may receive a telephone call from customer experience specialists, Feedback Market Research, who are calling independent living scheme customers to gather your views on the service you receive from us.
If you do receive a call from Feedback Market Research, please be assured that we have employed them to complete the survey on our behalf. They will identify themselves and ask you some questions about independent living. Your answers will be confidential, and we’ll use your feedback to help make any changes to improve the service we provide.
This is a great opportunity for you to have your say and have a direct impact on our services.
If you have any questions, please contact WDH’s Independent Living team on 01977 724449 or call WDH’s Customer Insight team on 01977 788 695.
The survey will end on Friday, 29 October 2021.