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WDH donates two computers to South Kirkby Youth Club25 September 2014

Published 25 September 2014
A youth club in South Kirkby has been given an IT boost, having recently received two computers courtesy of WDH.
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Just two days left to choose your community heroes25 September 2014

Published 25 September 2014
Time’s running out to pick the community stars who will shine at this year’s Love Where You Live Awards!

Just three days left to vote...24 September 2014

Published 24 September 2014
More than 5,000 votes have now been cast and there’s still time to show support for your community heroes in WDH’s Love Where You Live Awards 2014.

Four days to go in LWYLA voting23 September 2014

Published 23 September 2014
With just four days left before voting closes in the WDH Love Where You Live Awards 2014 we’ve already seen nearly 5,000 votes cast.

Working to meet the changing care climate22 September 2014

Published 22 September 2014
The recent warm weather isn’t the only thing making people hot under the collar. The changing climate of care provision is also creating cause for concern.

Youth club supported to provide local sports activities18 September 2014

Published 18 September 2014
Youngsters from South Kirkby are being encouraged to try new sports thanks to both a national grant and support from WDH and Wakefield Council.
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Lionesses have bright idea ahead of lantern festival17 September 2014

Published 17 September 2014
A community group in Pontefract are preparing for a record-breaking lantern festival thanks to help from WDH.
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Value for Money Annual Assurance Statement launched17 September 2014

Published 17 September 2014
We are extremely proud to launch our Value for Money Annual Assurance Statement 2013/14, which outlines how we aim to provide value for money to all our stakeholders.

Gas Safety Week activities12 September 2014

Published 12 September 2014
To mark Gas Safety Week (15 to 21 September), our Specialist Service Team will be providing advice at different locations across Wakefield.

Love Where You Live Awards 2014 – two weeks voting left!12 September 2014

Published 12 September 2014
With just two weeks left to vote for your winners in this year’s Love Where You Live Awards, we’ve already received 3,614 votes!

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WDH News | The latest news from WDH
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Bank holiday opening times29 April 2018

Published 29 April 2018
All of our offices and service access points (SAPs) will be closed from Friday 4 May and will reopen on Tuesday 8 May.
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Service access point (SAP) closure for training (Thursday 3 May at noon) 23 April 2018

Published 23 April 2018
Our SAPs will be closed on Thursday 3 May at 12 noon for employee training. They will reopen on Friday 4 May as normal.
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WDH and Termrim build 20 new homes in South Kirkby6 April 2018

Published 6 April 2018
WDH and building contractors Termrim have built twenty new homes in South Kirkby and made improvements for local residents.

Residents at Queen’s Avenue get in the Easter spirit4 April 2018

Published 4 April 2018
Residents at Queens Avenue Independent Living Scheme got together to celebrate Easter and create festive cards and hats.

Set to share best practice for ModernGov4 April 2018

Published 4 April 2018
The Debt and Cash Wise teams will present to over 40 professionals from across the housing sector in London on 24 April.
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New and improved service access point (SAP) coming to Pontefract soon!15 March 2018

Published 15 March 2018
Don’t forget, our Pontefract SAP is closed for refurbishment for eight weeks.
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Eco-friendly prize for top energy saving tips13 March 2018

Published 13 March 2018
WDH’s Sustainability Team handed over a hamper full of eco-friendly products to two lucky tenants as part of Fuel Poverty Awareness Day last month.

New and improved service access point (SAP) coming to Pontefract soon!9 March 2018

Published 9 March 2018
Pontefract SAP will be closing from Monday 12 March 2018 for approximately eight weeks whilst we refurbish and improve the facilities.

Our Love Where You Live Awards are back for a seventh year!5 March 2018

Published 5 March 2018
Young achievers and community heroes in the Wakefield district who make a positive difference to our communities will be celebrated in our seventh annual Love Where You Live awards.

Loss of heating and emergency repairs 2 March 2018

Published 2 March 2018
We are continuing to work hard to reach all our tenants who have reported loss of heating or other emergency repairs.
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Care Link achieves reaccreditation
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Care Link achieves reaccreditation

Published 24 August 2015

Our telecare service, Care Link, which supports over 15,000 people to live confidently in their own home, has successfully retained its Telecare Services Association (TSA) accreditation for the sixth consecutive year.

Reaccreditation was achieved following a recent audit inspection by the TSA, the nationally recognised Standards Body for organisations delivering technology-enabled care and support services in the UK.

As part of the audit, providers of telecare and telehealth services are inspected annually to ensure their compliance with a range of robust requirements as set out in the TSA Code of Practice.

The TSA’s Integrated Code of Practice is an independently inspected, quality framework against which service providers of telecare and telehealth services are accredited.

The audit tested the following modules which form part of the Integrated Code of Practice for Telecare:

  • Service Tailoring
  • Monitoring
  • Installation
  • Response


Darren Portman, WDH’s Care and Health Manager, said:

“Everyone at Care Link is immensely proud to retain this important accreditation because the TSA set us challenging Key Performance Indicators. Thousands of people across the district already benefit from our personal alarms and sensors around the home, and this achievement reaffirms to them that the service they’ll receive in the event of an emergency is of a high standard. ”

Find out more about the Care Link service

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