News

National Customer Service Week is a week long opportunity to raise awareness of customer service and the vital role it plays in our business. Read below about just some of the things we do to provide good customer service.

We are delighted to share our latest Value for Money (AFM) Annual Assurance Statement with you. It describes what VFM means to us, our employees, our tenants and our stakeholders, and the progress we have made during the year.

Wakefield District City of Sanctuary has been awarded a Community Grant worth £500. The group will use this money to cover rent hire for the venue where their drop in sessions take place.

Our SAPs will be closed on Tuesday 24 September at 12 noon for employee training. They will reopen on Wednesday 25 September as normal. You can pay your rent, request and track a repair or send a message using the WDH App, available on the App Store or Play Store. In an emergency you can contact us on 0345 8 507 507.

We are extremely proud to launch our Annual Report 2019.

WDH’s Compliance Team was put to the test alongside West Yorkshire Fire and Rescue Service (WYFRS) as part of a training exercise to prepare us should the worst happen.

Voting for the winner of our Love Where You Live Awards will open on Tuesday 27 August. You can place your votes for your community champions on the dedicated website, www.lovewhereyouliveawards.co.uk, which has information on each finalist.

WDH employees have raised over £400 to support Dementia UK, further confirming that WDH is committed to supporting residents and employees affected by dementia.

All of our offices and service access points (SAPs) will be closed on Monday 26 August. They will open as usual on Tuesday 27 August. You can pay your rent, request and track a repair or send a message using the WDH App, available on the App Store or Play Store. In an emergency you can contact us on 0345 8 507 507.

The WDH Community Grant Scheme is now open for local community groups and voluntary clubs to apply for up to £1,500.