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You may be contacted for your feedback21 September 2020

Published 21 September 2020
Customer experience specialists, TLF Research, will shortly be undertaking WDH’s annual tenant satisfaction survey. However, before they start this, because so much has changed in the last six months due to COVID-19, they are carrying out a short survey that aims to explore what is important to our customers.
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Tombridge Tidy Up18 September 2020

Published 18 September 2020
‘Tombridge Tidy Up’ taking place on Tuesday 22 September

WDH prevents fraud and corruption 16 September 2020

Published 16 September 2020
WDH takes part in the National Fraud Initiative (NFI), which is run by the Government and aims to reduce opportunities for fraud against organisations that take part.
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Making sure our community heroes get the recognition they deserve28 August 2020

Published 28 August 2020
Despite the ongoing pandemic we are so pleased to see that you have taken the time to nominate your community heroes for our Love Where You Live Awards and we want to make sure that they get the recognition they deserve That’s why we are holding our ninth Love Where You Live Awards a little differently with our first ever virtual event! Voting is now open!

Our Care Link Customer Satisfaction Survey starts on Monday 3 August.3 August 2020

Published 3 August 2020
If you are a Care Link customer, you may receive a call from customer experience specialists, Feedback Market Research , who are calling a sample of customers to gather your views on the service you receive from us.
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Why we're supporting the Homes at the Heart Campaign31 July 2020

Published 31 July 2020
Throughout the global Coronavirus pandemic, we have been doing what we can to make sure that our tenants are supported to feel safe and secure in their own homes. Many of us have found ourselves spending more time living, working, caring and teaching from home and it has become more important than ever that we feel safe and secure.
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Tpas Scrutiny Week – Get Involved 27 July 2020

Published 27 July 2020
We are supporting Tpas (Tenants Participation Advisory Service) Scrutiny Week this week and as always, we are looking for new people to be involved with us.

Telephone issues23 July 2020

Published 23 July 2020
We’re currently experiencing problems with our telephone system which is causing some delays. Please bear with us whilst we work to resolve the issue. If your call is not an emergency then it may be best to call back later today.  You can still contact us by email at onecall@wdh.co.uk Your patience is appreciated. Thank you  
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The Big Thank You16 July 2020

Published 16 July 2020
It was inspiring this week to see our employees recognised, alongside so many other local heroes, as part of 'The Big Thank You' campaign. Local editions of the Wakefield Express praised our employees and those groups and individuals continuing to support the district during the coronavirus pandemic. Our employees have gone over and above to support our communities throughout the crisis in very difficult times, so it is fantastic to see them getting the recognition they so rightly deserve.
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Debt Team will soon be offering face to face support13 July 2020

Published 13 July 2020
Over the next few weeks, we will be reintroducing visits by the Debt Team to provide face to face intensive support to people who need help with their rent account.
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