News

It has recently been announced that GnERGY Ltd has entered administration and that Bulb will take over GnERGY's customer base from Sunday 22 March 2020.

For those of us who are currently self-isolating and having to spend more time at home, it may be of some relief to hear that the government has pledged to support people with energy costs during this time. There will be specific arrangements put in place for those on pre-payment meters struggling with the implications of the Coronavirus, as well as energy customers facing financial distress. Whilst I appreciate there is a lot more to consider at the moment, I hope this relieves at least some of the worries you might have.

The main priority of WDH is to look after our tenants and the homes they rent from us. But yet in these unfamiliar circumstances it is often difficult to prepare and know how to take the best care of ourselves and our families.

Although we are approaching the weekend, I want to assure you that WDH will be continuing to work around the clock to support you and keep you and your homes safe. I would also like to offer thanks for the amount of support and appreciation you have shown for our teams in the most challenging of times. This support has meant a lot to them and is helping them to get through the most challenging of times for us all.

During these uncertain times, the health and wellbeing of our tenants and employees is our highest priority. Please rest assured that we will never leave you in an unsafe home. In response to the Government guidance regarding Covid-19 (coronavirus) we have had to implement a number of changes to how we deliver our services, none of which will affect your safety and security. The information below will be updated as the situation changes.

Community Hubs are providing help to those who need it across the Wakefield district. They have volunteers and a range of support to help those affected by the coronavirus outbreak. They are working with the Council and others to support communities during this crisis.

I’m sure you will agree, the pace at which the coronavirus pandemic situation has taken hold has been phenomenal.

Please note that due to the rapidly changing situation we are currently facing due to the outbreak of COVID-19, the last Homesearch cycle will close on Wednesday 25 March 2020 in the morning

I would firstly like to thank you for your understanding at this difficult time. Whilst I understand many of you are concerned about what lies ahead, the support and respect you continue to show our employees is valued by us. I am sure you can appreciate the difficult decisions we are having to make at the moment as the number of people self-isolating and the number of people contracting the coronavirus continues to rise. We will do everything we can to protect you, our employees and the homes you live in.

I’d like to take this opportunity to let you know that you, our customers, are our highest priority.