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Take part in a survey to help us shape how we gather information
16 December 2019
Published
16 December 2019
We are currently participating in a nationwide study with HouseMark, to understand how residents feel about their landlords, and develop a consistent set of questions that will help get to the heart of what matters to residents.
Tags :
Survey
,
Housemark
Service access point (SAP) and Hub Christmas opening hours
16 December 2019
Published
16 December 2019
Our opening hours will change slightly over the Christmas period. Our service access points and Hubs will be open on Monday 23 December as normal. They will then close from Christmas Eve (Tuesday 24 December 2019) reopening on Monday 30 December 2019.
Tags :
OneCALL
,
Christmas
Service access point (SAP) closure - Friday 13 December
9 December 2019
Published
9 December 2019
Airedale and South Elmsall service access points (SAPs) will be closed on Friday 13 December. They will open as usual on Monday 16 December.
Tags :
OneCALL
Christmas Calendars donated to local foodbanks
6 December 2019
Published
6 December 2019
Advent calendars have been handed out by the Cash Wise and Central Debt teams ready for Christmas.
Tags :
WDH
,
Cash Wise
,
Christmas
We have won the Housing Team of the Year at the CIH Northern Awards.
4 December 2019
Published
4 December 2019
The Debt, Cash Wise and Tenancy Ready Teams were recognised for their response to the challenges presented by Universal Credit (UC), welfare reform and poverty across the district.
Tags :
Cash Wise
,
Universal Credit
,
WDH
,
Awards
Our Tenant Satisfaction Survey is underway
2 December 2019
Published
2 December 2019
Our Tenant Satisfaction Survey has started and will end on Friday 17 January 2020.
Tags :
Tenant Involvement
12 days of Christmas Giveaways
28 November 2019
Published
28 November 2019
The Christmas season is almost here and we want to make Christmas a little easier with the chance to win some great prizes between Monday 2 – Friday 13 December 2019. It’s easy to enter you just need to use the WDH App.
Tags :
Christmas
,
Christmas Competition
,
WDH App
We are making changes to our Service Access Point (SAP) and Hub opening hours from December
25 November 2019
Published
25 November 2019
To allow us to provide you with the best customer service we have reviewed the opening hours of our SAP’s and Hub’s across the district and made some changes.
Tags :
OneCALL
Residents ARMED and ready
19 November 2019
Published
19 November 2019
WDH has partnered with technology business Care Management (CM) to pilot innovative technology that will monitor independent living scheme residents’ health and predict health issues using heart rate, hydration levels, activity, sleep, muscle mass and grip strength, so that we can pre-empt any health issues and make the necessary adjustments.
Tags :
Care Link
,
Independent Living Schemes
New and improved service access point (SAP) coming to Airedale soon!
14 November 2019
Published
14 November 2019
Airedale SAP will be closing at 4 pm on Friday 15 November 2019 for approximately two weeks whilst we refurbish and improve the facilities.
Tags :
OneCALL
,
Airedale
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