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News

Residents in South Elmsall are over the moon with Farfield Court’s new look!15 October 2019

Published 15 October 2019
Residents at Farfield Court Independent Living Scheme in South Elmsall got a sneak peek at the scheme’s new look following an extensive refurbishment.

Looking after the wellbeing of our Independent Living Scheme residents14 October 2019

Published 14 October 2019
We have partnered with technology business Care Management (CM), to pilot innovative technology that will monitor a resident’s health and predict health issues using heart rate, hydration levels, activity, sleep, muscle mass and grip strength.

Competition time!14 October 2019

Published 14 October 2019
Use our App to tell us what you use the internet for and you can win an Amazon Fire tablet. We are taking part in Get Online Week and sharing some hints and tips on how you can get more out of the World Wide Web.
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Get more out of life online!14 October 2019

Published 14 October 2019
Come along to our Get Online sessions between 14-20 October and try the internet. #getonlineweek is here and we are taking part and encouraging you to get more from the internet.
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Celebrating the work of our Mental Health Navigators on World Mental Health Day 201910 October 2019

Published 10 October 2019
Today is World Mental Health Day (Thursday 10 October 2019) and as an organisation we work hard to ensure that we look after our employees and tenant’s mental health.

We are supporting National Customer Service Week7 October 2019

Published 7 October 2019
National Customer Service Week is a week long opportunity to raise awareness of customer service and the vital role it plays in our business. Read below about just some of the things we do to provide good customer service.
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Continuing to achieve value for money and deliver what matters to our communities3 October 2019

Published 3 October 2019
We are delighted to share our latest Value for Money (AFM) Annual Assurance Statement with you. It describes what VFM means to us, our employees, our tenants and our stakeholders, and the progress we have made during the year.
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WDH Community Grant helps to reduce social isolation19 September 2019

Published 19 September 2019
Wakefield District City of Sanctuary has been awarded a Community Grant worth £500. The group will use this money to cover rent hire for the venue where their drop in sessions take place.

Service access point (SAP) closure for training17 September 2019

Published 17 September 2019
Our SAPs will be closed on Tuesday 24 September at 12 noon for employee training. They will reopen on Wednesday 25 September as normal. You can pay your rent, request and track a repair or send a message using the WDH App, available on the App Store or Play Store. In an emergency you can contact us on 0345 8 507 507.
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Annual Report 2019 – Read about our latest achievements now!4 September 2019

Published 4 September 2019
We are extremely proud to launch our Annual Report 2019.
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Celebrating the work of our Mental Health Navigators on World Mental Health Day 2019
wdh

News

Celebrating the work of our Mental Health Navigators on World Mental Health Day 2019

Published 10 October 2019

Today is World Mental Health Day (Thursday 10 October 2019) and as an organisation we work hard to ensure that we look after our employees and tenant’s mental health.

We employ a team of Mental Health Navigators who work with our tenants to support them with mental health issues and help them to overcome these and continue to stay in their homes.

‘Sarah’s’ story shows the value that our Mental Health Navigators bring to tenants who are struggling with their mental health and shows how working with other teams and partner agencies we can help them to turn things around.

‘Sarah’ was referred to the Wellbeing Team by the Tenancy Ready Team as she was suffering from a range of problems ranging from depression, due to the loss of a close family member, pain as a result of a disability, anger management issues and suicidal thoughts. She was assigned a Mental Health Navigator to work one on one with her to help her manage these issues.

‘Sarah’ received emotional support from our Mental Health Navigator and was referred for psychological therapy and long term support. She also was given help to access Homesearch and bid on properties and assigned a Wellbeing Caseworker to help meet any housing and practical needs that she had. They helped with a referral to the Adaptations Team for a Health and Medical Rehousing Assessment which resulted in her gaining a band B and a priority move to a suitable property for her disability when one becomes available.

‘Sarah’s’ Mental Health Navigator was able to refer her to Social Care Direct for a care needs assessment and she has now had a social worker allocated and an assessment completed. With our support she is able to self-manage her mental health related conditions. ‘Sarah’ now feels able to bid on properties and has received support from Cash Wise and our Tenancy Ready Team to ensure she will be able to manage her own tenancy and finances, without it becoming overwhelming for her.

 

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