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News

Tombridge Tidy Up18 September 2020

Published 18 September 2020
‘Tombridge Tidy Up’ taking place on Tuesday 22 September

Debt Team will soon be offering face to face support13 July 2020

Published 13 July 2020
Over the next few weeks, we will be reintroducing visits by the Debt Team to provide face to face intensive support to people who need help with their rent account.
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Thanks for your patience, grass cutting back in action7 May 2020

Published 7 May 2020
I am over the moon to announce that we are now able to start cutting grass and maintaining shared areas with the support of our partner Sodexo Horticultural Services.
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Don’t forget, we’re still helping people into work 1 May 2020

Published 1 May 2020
The Community Employment Team is continuing to help tenants back into work by offering a telephone support service during lockdown.

Notice to GnERGY customers 3 April 2020

Published 3 April 2020
It has recently been announced that GnERGY Ltd has entered administration and that Bulb will take over GnERGY's customer base from Sunday 22 March 2020.

Beware of the cold callers6 March 2020

Published 6 March 2020
We are aware that recently a high number of phone calls have been made to WDH tenants ‘offering’ loft insulation.

Preparing for Storm Dennis14 February 2020

Published 14 February 2020
In line with the severe weather warning, both the OneCall team and the Landscape Team have already put additional resources in place, both in our Contact Centre and Technical Services team.

Let us introduce our new Customer Charter14 January 2020

Published 14 January 2020
We have reviewed and simplified our Customer Charter which sets out the standards of service tenants can expect from us.

Christmas Calendars donated to local foodbanks6 December 2019

Published 6 December 2019
Advent calendars have been handed out by the Cash Wise and Central Debt teams ready for Christmas.

We have won the Housing Team of the Year at the CIH Northern Awards.4 December 2019

Published 4 December 2019
The Debt, Cash Wise and Tenancy Ready Teams were recognised for their response to the challenges presented by Universal Credit (UC), welfare reform and poverty across the district.
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