News

Pontefract SAP will be closing from Monday 12 March 2018 for approximately eight weeks whilst we refurbish and improve the facilities.

Our service access points (SAPs) will be closed on Tuesday 27 February at 12 noon for employee training. They will reopen on Wednesday 28 February as normal.

Airedale and South Elmsall service access points (SAPs) will be closed on Friday 15 December. They will reopen on Monday 18 December as normal.

All of our offices and service access points (SAPs) will be closed from Friday 25 August and will reopen on Tuesday 28 August.

From 3 April 2017 the closing time at South Elmsall and Airedale Service Access Points (SAP) will change to 4pm.

Our service access points (SAPs) will be closed on Wednesday 8 June at 12 noon for employee training. They will reopen on Thursday 9 June as normal. OneCALL are available 24 hours a day on 0345 8 507 507 for urgent enquiries about estate management and repairs. You can pay your rent using our online payment site, or by calling OneCALL or at any newsagents, convenience store or petrol station displaying the PayPoint sign. You can also pay your rent by registering for an online account, where you can manage all aspects of your tenancy. For more information, visit the tenant area of WDH.co.uk here.

On Christmas Day our dedicated employees helped ensure that tenants and customers continued to feel safe and supported.

Between 8 pm and 12 am on Thursday (26 November) our OneCALL phone system will be undergoing essential maintenance which may mean a delay in answering your call.

Our service access points (SAPs) will be closed on Tuesday 1 December at 12:30pm for employee training.

WDH is asking tenants to make sure they contact their OneCALL team on their 0345 number to save money on the cost of calls.