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News
Vital Care Link Maintenance Planned
14 April 2022
Published
14 April 2022
Our Care Link phone lines will be upgraded this month as we add more resilience to our service while also preparing for a more digital future.
Tags :
Care Link
,
Digital Future
Update to Care Link services following fire
29 October 2021
Published
29 October 2021
Due to a major fire at Knottingley telephone exchange on Tuesday, 26 October 2021, a number of our Care Link customers’ alarms were affected. BT has restored over half of the affected lines and are continuing to work to resolve the issues to the others still affected. Most of our customers’ alarms are now working however, we are aware some of our customers are still experiencing issues.
Tags :
Care Link
Fire causing disruption to some Care Link services
27 October 2021
Published
27 October 2021
Due to a major fire at the Knottingley telephone exchange on Tuesday evening, 26 October 2021, a number of our Care Link customers are affected.
Tags :
Care Link
Care Link is there for us when we need it most
24 June 2021
Published
24 June 2021
Sandra and Rob Burns, aged 69 and 72, from Castleford became Care Link customers following Rob’s stroke in September 2020. Sandra said: “Our lives changed overnight after Rob had his stroke. When we heard about Care Link, we just knew it would give us and our children peace of mind. They all work and can’t always be here straight away in an emergency, so having that extra support when we need it is fantastic for us all.”
Tags :
Care Link
Update to Care Link services following fire.
24 March 2021
Published
24 March 2021
Due to a major fire at Hemsworth telephone exchange on Sunday, 21 March 2021, a number of our Care Link customers’ alarms were affected.
Tags :
Care Link
,
Hemsworth
,
WDH
Fire causing disruption to some Care Link services
22 March 2021
Published
22 March 2021
Due to a major fire at the Hemsworth telephone exchange on Sunday evening, 21 March 2021, a number of our Care Link customers are affected.
Tags :
Care Link
,
Hemsworth
Care Link is supporting Falls Prevention Week (1-8 October 2020)
1 October 2020
Published
1 October 2020
This week is Falls Prevention Week (1-8 October 2020) and our Care Link Team is raising awareness of how the service could help support you and your loved ones.
Tags :
Care Link
Residents ARMED and ready
19 November 2019
Published
19 November 2019
WDH has partnered with technology business Care Management (CM) to pilot innovative technology that will monitor independent living scheme residents’ health and predict health issues using heart rate, hydration levels, activity, sleep, muscle mass and grip strength, so that we can pre-empt any health issues and make the necessary adjustments.
Tags :
Care Link
,
Independent Living Schemes
If you have caring responsibilities, you could get a little extra help for free with Care Link
11 November 2019
Published
11 November 2019
Did you know that one in nine people will be caring for someone who is older, disabled or seriously ill, whilst still working? Balancing work life and caring responsibilities can be stressful but our award winning Care Link service offers people with caring responsibilities added peace of mind by providing support for their loved one at the touch of a button.
Tags :
Care Link
Looking after the wellbeing of our Independent Living Scheme residents
14 October 2019
Published
14 October 2019
We have partnered with technology business Care Management (CM), to pilot innovative technology that will monitor a resident’s health and predict health issues using heart rate, hydration levels, activity, sleep, muscle mass and grip strength.
Tags :
Care and Health
,
Care Link
,
Independent Living Schemes
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