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News

Our Tenant Satisfaction Survey is underway10 April 2017

Published 10 April 2017
Our Tenant Satisfaction Survey has started and will end on Friday 12 May. Customer experience specialists, TLF, are calling a representative sample of tenants to gather your views on the service you receive from us.  If you do receive a call from TLF, please be assured that we have employed them to complete the survey on our behalf. This ensures that your feedback is anonymous if you wish. We carry out these surveys twice a year and use your feedback to make improvements to our services. Since the last survey was carried out in November 2016, we have been working hard to improve:   how easy we are to deal with; how good we are at keeping the promises and commitments we make;  the repairs service experience; and the way we manage nuisance and antisocial behaviour.  Thank you for your feedback and support.  
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WDH News | The latest news from WDH
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News

Residents in South Elmsall are over the moon with Farfield Court’s new look!15 October 2019

Published 15 October 2019
Residents at Farfield Court Independent Living Scheme in South Elmsall got a sneak peek at the scheme’s new look following an extensive refurbishment.

Looking after the wellbeing of our Independent Living Scheme residents14 October 2019

Published 14 October 2019
We have partnered with technology business Care Management (CM), to pilot innovative technology that will monitor a resident’s health and predict health issues using heart rate, hydration levels, activity, sleep, muscle mass and grip strength.

Competition time!14 October 2019

Published 14 October 2019
Use our App to tell us what you use the internet for and you can win an Amazon Fire tablet. We are taking part in Get Online Week and sharing some hints and tips on how you can get more out of the World Wide Web.
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Get more out of life online!14 October 2019

Published 14 October 2019
Come along to our Get Online sessions between 14-20 October and try the internet. #getonlineweek is here and we are taking part and encouraging you to get more from the internet.
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Celebrating the work of our Mental Health Navigators on World Mental Health Day 201910 October 2019

Published 10 October 2019
Today is World Mental Health Day (Thursday 10 October 2019) and as an organisation we work hard to ensure that we look after our employees and tenant’s mental health.

We are supporting National Customer Service Week7 October 2019

Published 7 October 2019
National Customer Service Week is a week long opportunity to raise awareness of customer service and the vital role it plays in our business. Read below about just some of the things we do to provide good customer service.
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Continuing to achieve value for money and deliver what matters to our communities3 October 2019

Published 3 October 2019
We are delighted to share our latest Value for Money (AFM) Annual Assurance Statement with you. It describes what VFM means to us, our employees, our tenants and our stakeholders, and the progress we have made during the year.
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WDH Community Grant helps to reduce social isolation19 September 2019

Published 19 September 2019
Wakefield District City of Sanctuary has been awarded a Community Grant worth £500. The group will use this money to cover rent hire for the venue where their drop in sessions take place.

Service access point (SAP) closure for training17 September 2019

Published 17 September 2019
Our SAPs will be closed on Tuesday 24 September at 12 noon for employee training. They will reopen on Wednesday 25 September as normal. You can pay your rent, request and track a repair or send a message using the WDH App, available on the App Store or Play Store. In an emergency you can contact us on 0345 8 507 507.
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Annual Report 2019 – Read about our latest achievements now!4 September 2019

Published 4 September 2019
We are extremely proud to launch our Annual Report 2019.
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