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Hot water systems safety advice1 November 2017

Published 1 November 2017
We want to ensure you are as safe as possible in your homes and are focusing on providing hot water safety advice now the weather is turning colder.

Children and residents come together to improve their local park30 October 2017

Published 30 October 2017
Local children and residents gathered at Grasmere Park, in Knottingley, to show their support and discuss improvements to the area.

Dishing out budget friendly recipes at the foodbank 26 October 2017

Published 26 October 2017
Employees at WDH dished out quick, tasty, cheap and easy to cook recipes to support the Pontefract Foodbank last week.

Pupils from Pontefract help residents to celebrate their new look estate25 October 2017

Published 25 October 2017
Year 6 pupils from Half Penny Lane School in Pontefract have helped complete the green space at The Avenues in Pontefract by planting bulbs and shrubs to make the space look as bright as possible in the coming months. The space was then presented to the residents of The Avenues by employees from WDH.

Asbestos safety20 October 2017

Published 20 October 2017
If you are worried about the possible presence of asbestos in your home we have created an FAQ on our website to help you and give all the information you need.

Ossett Community Café improves their equipment after receiving grant19 October 2017

Published 19 October 2017
Ossett War Memorial Community Centre is benefitting from upgraded catering equipment thanks to a WDH Community Grant worth over £1000.

Home sweet home with Shared Ownership from WDH17 October 2017

Published 17 October 2017
Katie from Outwood is the latest person to get on the property ladder with our Shared Ownership scheme.

Working with Older People Winners 2017: Five Towns Stroke Group13 October 2017

Published 13 October 2017
The Five Towns Stroke Group won the Working with Older People category in WDH’s 2017 Love Where You Live Awards.

Community Group Winner 2017: Smawthorne Welfare Action Team13 October 2017

Published 13 October 2017
Smawthorne Welfare Action Team won the Community Group Category in WDH’s 2017 Love Where You Live Awards having beat previous champions Havercroft Parents Forum after a fierce battle for digital votes.

Arts and Culture Winner 2017: Spectrum Children’s Drama Company12 October 2017

Published 12 October 2017
Spectrum Children’s Drama Company won the Arts and Culture Award at WDH’s 2017 Love Where You Live Awards.
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News

OneCALL telephone issues21 January 2016

Published 21 January 2016
We’re currently experiencing problems with our OneCALL telephone system. Please bear with us whilst we work on resolving the issue.
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New £1.5m construction training facility20 January 2016

Published 20 January 2016
A 30,000 sq ft state-of-the-art construction training centre and trade store has been opened.

Book a gas servicing appointment with WhatsApp18 January 2016

Published 18 January 2016
If you require a gas servicing appointment or need to rearrange an appointment you currently have, our Gas Servicing Team can now be contacted by WhatsApp on 07901990710.

South Elmsall residents offered free energy advice this winter12 January 2016

Published 12 January 2016
A free winter energy advice session is being held next T­uesday at WDH’s Service Access Point on Exchange Street in South Elmsall.

100 days until UC roll out in Wakefield8 January 2016

Published 8 January 2016
Tomorrow marks another important date in our countdown to Universal Credit (UC), with 100 days remaining before its roll out commences in Wakefield.

WDH secure further ISO 14001 certification7 January 2016

Published 7 January 2016
WDH has successfully secured the continuation of their ISO 14001 certification until February 2017
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WDH supports flood appeal31 December 2015

Published 31 December 2015
WDH is supporting an appeal set up by a group of volunteers that have drawn upon the goodwill of people from across the district to collect supplies for flood victims across Yorkshire.
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Services provide support over Christmas30 December 2015

Published 30 December 2015
On Christmas Day our dedicated employees helped ensure that tenants and customers continued to feel safe and supported.
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Open Day at Croftlands ILS - Sunday 3 January29 December 2015

Published 29 December 2015
Croftlands Extra Care Independent Living Scheme in Ossett will be holding an Open House day on Sunday 3 January from 3 pm to 5 pm for people to come along and find out more about what they have to offer.
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Service access point Christmas period opening hours24 December 2015

Published 24 December 2015
Our service access points (SAPs) will be open at the following times during the Christmas period.
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If you receive your energy from OurPower, you may be aware that the company have stopped trading.
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Information for Economy Energy customers23 January 2019

Published 23 January 2019
If you receive your energy from Economy Energy, you may be aware that the company have stopped trading.

Our Tenant Satisfaction Survey is underway14 January 2019

Published 14 January 2019
Our Tenant Satisfaction Survey has started and will end on Friday 22 February 2019. You may receive a call from customer experience specialists, TLF, who are calling a sample of tenants to gather your views on the service you receive from us.  If you do receive a call from TLF, please be assured that we have employed them to complete the survey on our behalf. This ensures that your feedback is anonymous if you wish. We carry out this survey to gather your feedback which we use to make improvements to our services. Since the last survey was carried out, we have been working hard to improve the areas that matter most to you. Keeping the promises we make to you. We have: delivered customer service training to all front line employees; reviewed our Customer Charter Standards based on what you told us was important to you; and reviewed the customer experience for your repairs service, including letting you know the most common rechargeable and non-rechargeable repairs. The way we deal with nuisance and antisocial behaviour. We have: reviewed the process for reporting antisocial behaviour and nuisance; and made sure that if you complain about antisocial behaviour and nuisance you are kept informed about the timescales you can expect for a response. Making us easier to deal with. We have launched Phase 2 of our App which enables you to track the progress of your repair; and we are looking at options for introducing Webchat to give you greater choice in the way you contact us.   Thank you for your feedback and support.
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Take part in our Catch the Shark quiz for the chance to win £50 of shopping vouchers14 January 2019

Published 14 January 2019
To better protect you from loan sharks, we are running a competition with the England Illegal Money Lending Team (IMLT) and Leeds Credit Union. Our ‘Catch the Shark’ competition will run from Monday 14 to Sunday 20 January 2019 and you will have a chance to win one of five £50 Love to Shop vouchers.

Kick off January by being sustainably savvy3 January 2019

Published 3 January 2019
The Sustainability Team have put together a handy social media guide on saving energy for tenants throughout the month of January

Springhills Independent Living Scheme’s longest resident is over the moon with her home’s new look2 January 2019

Published 2 January 2019
Doris Cornick, 95, has recently moved back to her newly renovated flat at WDH’s Springhills Independent Living Scheme in Outwood.

Residents get in the Christmas spirit in Pontefract21 December 2018

Published 21 December 2018
Children from DeLacy Primary School and Carleton Park Junior and Infant School joined residents at Halberg House and Eastbourne Independent Living Scheme for carols and Christmas cheer. Residents sat back and enjoyed listening to the children sing favourites like including Jingle Bells and We Wish You a Merry Christmas. Some even joined in! One resident said: “Listening to the children sing fills us all with happiness and lifts our festive spirits. I look forward to this event every year.”
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