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WDH News | The latest news from WDH
WDH News | The latest news from WDH
WDH News | The latest news from WDH
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News

Garages available across the Wakefield district4 February 2019

Published 4 February 2019
See garages near you and register your interest online in a minute.

Foundation Grant is now open31 January 2019

Published 31 January 2019
The next WDH Foundation Grant window is now open for tenants to apply.

Information for OurPower customers30 January 2019

Published 30 January 2019
If you receive your energy from OurPower, you may be aware that the company have stopped trading.

Information for Economy Energy customers23 January 2019

Published 23 January 2019
If you receive your energy from Economy Energy, you may be aware that the company have stopped trading.

Our Tenant Satisfaction Survey is underway14 January 2019

Published 14 January 2019
Our Tenant Satisfaction Survey has started and will end on Friday 22 February 2019. You may receive a call from customer experience specialists, TLF, who are calling a sample of tenants to gather your views on the service you receive from us.  If you do receive a call from TLF, please be assured that we have employed them to complete the survey on our behalf. This ensures that your feedback is anonymous if you wish. We carry out this survey to gather your feedback which we use to make improvements to our services. Since the last survey was carried out, we have been working hard to improve the areas that matter most to you. Keeping the promises we make to you. We have: delivered customer service training to all front line employees; reviewed our Customer Charter Standards based on what you told us was important to you; and reviewed the customer experience for your repairs service, including letting you know the most common rechargeable and non-rechargeable repairs. The way we deal with nuisance and antisocial behaviour. We have: reviewed the process for reporting antisocial behaviour and nuisance; and made sure that if you complain about antisocial behaviour and nuisance you are kept informed about the timescales you can expect for a response. Making us easier to deal with. We have launched Phase 2 of our App which enables you to track the progress of your repair; and we are looking at options for introducing Webchat to give you greater choice in the way you contact us.   Thank you for your feedback and support.
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Take part in our Catch the Shark quiz for the chance to win £50 of shopping vouchers14 January 2019

Published 14 January 2019
To better protect you from loan sharks, we are running a competition with the England Illegal Money Lending Team (IMLT) and Leeds Credit Union. Our ‘Catch the Shark’ competition will run from Monday 14 to Sunday 20 January 2019 and you will have a chance to win one of five £50 Love to Shop vouchers.

Kick off January by being sustainably savvy3 January 2019

Published 3 January 2019
The Sustainability Team have put together a handy social media guide on saving energy for tenants throughout the month of January

Springhills Independent Living Scheme’s longest resident is over the moon with her home’s new look2 January 2019

Published 2 January 2019
Doris Cornick, 95, has recently moved back to her newly renovated flat at WDH’s Springhills Independent Living Scheme in Outwood.
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WDH News | The latest news from WDH
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News

Environmental works in Pontefract achieve a 98% score from satisfied tenants15 January 2021

Published 15 January 2021
WDH's Construction Team is celebrating a 98% tenant satisfaction score on their environmental scheme on the Monkhill estate in Pontefract.

Read our January issue of Tombridge News!10 January 2021

Published 10 January 2021
Welcome to the third edition of the Tombridge Crescent Newsletter, we would like to wish all our tenants a Happy New Year and best wishes for 2021.  We are pleased to announce we have approval and work is scheduled to start on 18 January 2021.  Operatives on site will adhere to strict Covid-19 health and safety guidance which has been put in place to keep everyone safe.  Please continue to check WDH News tag cloud (Kinsley) for any further updates.  Please click here to read this month's issue of Tombridge News.  

Take a look at our biggest achievements and priorities in our latest Annual Report8 January 2021

Published 8 January 2021
Our latest Annual Report details how we are delivering transformative changes for our customers, our people, our business, and our communities.
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Please give us your views of your experience of WDH during COVID-197 January 2021

Published 7 January 2021
Like many organisations last year, WDH had to adapt to homeworking for many of its employees so we could keep you and our people, as safe as possible and still ensure we could deliver our services to you. To help us learn more about your experience and expectations during the COVID-19 pandemic, we would like to invite you to take part in an independent survey, which forms part of a wider research project.

Third lockdown in England5 January 2021

Published 5 January 2021
Following last night’s announcement from the Prime Minister announcing a third lockdown in England, I want to reassure all our tenants that your safety and wellbeing remains our top priority.
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Christmas gifts for the kindest in our communities23 December 2020

Published 23 December 2020
This year, WDH launched a campaign to find the unsung heroes that have helped others during the pandemic, to give them a festive surprise just in time for Christmas. Read about the 12 winners and their act of kindness.

Don’t struggle with alone, our Wellbeing Team are here to help22 December 2020

Published 22 December 2020
The ongoing pandemic has highlighted the amount of people suffering with their mental health and wellbeing more than ever. Our Wellbeing Team has continued to provide outstanding support for over 500 tenants, over the phone and face to face, during this time.

Wishing you a merry Christmas and a happy and healthy 2021!21 December 2020

Published 21 December 2020
I am sure you will all agree that 2020 been a very challenging year. Whether you have been isolating at home, continuing to work, combining work with playing the role of teacher or carer, have overcome the virus yourself or have tragically lost a loved one, I think it is safe to say that all of us have been affected in some way by this pandemic. I hope that we may now be over the worst and we might be able to look towards a more positive 2021.
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Council takes major step forwards in its drive to bring more affordable housing to the district 21 December 2020

Published 21 December 2020
As part of its drive to significantly increase the number of affordable homes in the district, Wakefield Council is working in partnership with WDH to bring forwards brand new homes on a high profile, city centre site.

Read December's issue of Tombridge News21 December 2020

Published 21 December 2020
Click here to read the latest edition of Tombridge Crescent News.