Our Tenant Satisfaction Survey is now underway, giving you the opportunity to have your say on what we do. To make sure we continue to provide you with a high quality service, our customer experience specialists, TLF Research will call a sample of randomly selected tenants to gather your views on the service you receive from us. TLF Research have been asked to conduct the survey on our behalf to ensure the information you provide is confidential. The survey will take place until Friday 18 December 2020.

From Thursday 5 November 2020 West Yorkshire will join the rest of England in a National Lockdown. Though this is difficult for all of us facing further restrictions, it is necessary to limit the spread of the virus and ease the mounting pressures on our NHS and our health professionals. Much like during the first lockdown period, we will continue to work hard so that the restrictions have minimal impact upon the services we are able to offer you directly and we will continue, alongside our partners to provide you with as much help and support as possible.

Damien Schofield is the owner of George A Green fisheries in Lupset, one of the top nine fish shops in the Wakefield district! He has rented his premises from WDH for over 13 years after taking over from the previous owner. During the coronavirus outbreak and lockdown his doors had to remain closed but he was supported by WDH’s Commercial Property Team.

Our community safety team are supporting West Yorkshire Fire and Rescue Service in raising awareness to keep our tenants and communities safer this year. Due to the pandemic forcing cancellation of organised events, concerns have been raised that this could result in homeowners taking to their gardens for a private bonfire this bonfire night. Community Safety Manager, Gary Lumb said: “We all know that Bonfire Night is a great British tradition and brings with it a strong sense of community spirit which is very much enjoyed within all WDH neighbourhoods. However, this year we must ask all our customers to fully respect the advice and guidance given by the West Yorkshire Fire Service to refrain from having a bonfire in their garden.” He added: “We always want all our tenants, residents and their families to be safe, but also encourage everyone to protect the health and safety of our tremendous emergency services and fully support their work. These are exceptional times, and it is very important that our Fire, Police and Ambulance services are not placed at risk by responding to emergency situations that are preventable. We all hope that activities such as this can return in the way we have always known next year, but in the meantime, please do not have a garden bonfire and help keep you and your neighbours safe.” The West Yorkshire Fire Service said: “We are about to enter a very unusual bonfire period whilst the country is in the midst of tackling a pandemic. We are very conscious of the potential dangers associated with people taking to their gardens to host their own bonfire." They added: "Handling fireworks is best left to the professionals and with public events cancelled, our plea to residents this year is to not risk being injured or having to call on the emergency services or NHS at a time when they are so desperately needed in the collective fight against Coronavirus.”

New housing association partnership sets five devolution ambitions for West Yorkshire WDH is one of a group of housing associations who have today published a prospectus outlining detailed proposals on how to provide more homes and improve lives across West Yorkshire as the region prepares to choose its first metro mayor.

Tenants, residents and community groups were among the winners at WDH’s first ever digital Love Where You Live Awards grand final. The event, which is sponsored by Sodexo, was held online on WDH’s social media channels for the first time ever due to Coronavirus halting social gatherings. Whilst nominees weren’t able to get together in person, the awards made sure that the community heroes who make the Wakefield district a better place to live were celebrated.

We want to make sure that your home is dry, warm and free from damp and condensation, especially now as the cold and damp weather is here. For more guidance you can also view our helpful, short films.

This week the Government announced that additional local restrictions will be applied to Wakefield and the West Yorkshire area from Wednesday, 14 October 2020. This means we are now in Local Alert Level 2 (High Alert) on the three tier scale.

If you are living in a WDH property and aged over 16, our Foundation Grant Scheme gives you the chance to apply for up to £1,500 in any one year to help with educational support or to improve your job opportunities and you don’t have to pay it back.

The recent COVID-19 pandemic has highlighted more than ever how WDH’s independent living schemes can provide the right support at the right time to help some of our more vulnerable residents to remain independent in their own home.