Value for Money
Welcome to WDH’s Value for Money (VFM) Annual Assurance Statement
This summary shows how we continued to deliver and improve VFM across our services during the 2018/2019 financial year.
Our business model is based on maximising our social dividend which is invested back into delivering new homes and local communities to achieve our Vision to create confident communities. Improving VFM across our services is key to this and at the top of our agenda.
We measure the impact of this investment upon the lives of our tenants, customers and local communities using social return on investment (SORI) calculations.
Click or tap on the moving figures to read more.
View our full VFM Annual Assurance Statement 2018/2019
housing adaptations to
assist tenants in their homes
We have reduced our carbon footprint by
over the last 12 months.
Efficiency savings of
of all contacts
of tenants satisfied that
their rent offers VFM
gas services and 6,036
validated electrical tests
calls to Care Link