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Information / Brochure Downloads

This page lists all the forms and information brochures that are available. You can view and/or print these out - just click on the appropriate link below.

• A guide for people who live in high rise apartments
• A Guide to Cooling Your Home Efficiently
• Adaptations
• Asbestos Safety A Householders Guide
• Assignment and Succession
• Assured Tenancy Agreement
• Audit Commission Self Assessment
• Carbon Monoxide Safety
• Care Link Telecare Services
• Climate Change Strategy
• Compensation for Improvements Application Form
• Compensation for Improvements Guidance notes
• Consulting and Involving You
• Customer Charter
• Dealing with Anti Social Behaviour
• Direct Debits
• Ending Your Tenancy
• Ending Your Tenancy Form
• Exchanging Your Tenancy
• Fire Safety in High Rise Apartments
• Fire Safety in Low Rise Apartments
• Gas Cylinders
• Gas Safety and Servicing
• How we make decisions
• How to Complain
• Installation of Gas Cooking Appliances
• Affordable Home Contents Insurance
• Making Improvements To Your Home
• Making Improvements To Your Home - CCTV Application Form
• Making Improvements To Your Home - Garage Application Form
• Making Improvements To Your Home - Satellite Dish Application Form
• Making Improvements To Your Home - Water Meter Application Form
• Making Improvements To Your Home - Other Application Form
• Nuisance Complaint Form
• OneCALL
• Paying Your Rent
• Rent Arrears
• Rents - How rents are calculated
• Repair with Care
• Rising Damp, Water Penetration, Condensation and Leaks
• Running a Business from Home
• Safeguarding Adults
• Supporting people
• Tenants Handbook
• Useful Telephone Numbers
• Vision to 2020 Document
• Vision to 2020 'Two Years On'
• Water Hygiene, a guide for tenants
• Water Meters, a guide for tenants
• Your Preserved Right to Buy or Acquire Your Home