What you pay

It’s important to pay your rent and service charges on time, because they pay for the services we provide for you. For example, in 2006 we spent over 87% of all rent monies we received on management, improvement and maintenance of tenants’ homes.

Rent is due on the Monday of each week – but WDH allows you to pay throughout the week as long as you make your payment by the Friday.

We will send you a rent statement three times a year or you can view your statement online.

You should make every effort not to fall behind in your rent. If you are worried about being able to make a payment, tell us straight away so we can advise you.

Read about rent and benefits in this section, or go straight to How to pay your rent.

Service charges pay for services which may not be provided to everyone, or that may be for communal facilities rather than for a particular home. Leaseholders pay service charges, and tenants may also need to pay them in addition to rent.

Find out more about service charges for tenants or leaseholders in this section.

pages in this section Rent... How to pay rent, how it is calculated, and what to do if you get behind. Includes information about benefits. Service charges... How to pay service charges, what they are for, how they are calculated and what to do if you get behind.

further information Debt help and advice... Advice on what happens, and what to do, if you fall behind in your rent payments. ask:ted... Our new website full of advice on managing your money and avoiding debt.