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Rent

It's important to pay your rent and service charges on time, because they pay for the services we provide for you. For example, in 2006 we spent over 87% of all rent monies on managing, improving and maintaining tenants' homes.

Here are some facts about your rent:

• Rent is due every Monday - but you can pay throughout the week as long as you make your payment by the Friday.
• At the start of your tenancy, we'll tell you how much your weekly rent is and whether or not it includes heating or additional service charges. We'll also give you a rent information card and a plastic payment card (sometimes called a swipe card).
• We'll review your rent once a year, around April. But we'll always give you at least 28 days written notice if we need to change your rent.
• We'll send you a rent statement three times a year or you can view your statement online.

You should make every effort not to fall behind in your rent. If you are worried about being able to make a payment, tell us straight away so we can help.

pages in this section Future Rent Policy... Read about the proposed new Rent Policy. Changes to Rents from April 2010 - Frequently Asked Questions... Have questions about the changes to your rent from April 2010? Rent Information Sessions... WDH is running a series of drop-in information sessions throughout the district to offer further information about our future rent policy. How to pay your rent... Different ways that you can pay. Debt help and advice... What to do if you fall behind in your rent payments. Benefits information... Housing Benefit information. How rent is calculated... How we worked out the rents for 2009/2010. View your rent statement... View recent payments and see what your balance is (login required).