Leaseholder Pay For Use Repair Service
WDH can now offer you a full range of services to cover your repair needs, which includes:
- Emergency and Very Urgent Work
- Non-Emergency Work
- Gas Appliance Servicing
- Decorating Service
You can access the service by contacting OneCALL on 0845 8 507 507. You will need to tell the advisor you
are a WDH leaseholder and wish to use the Leaseholder Pay For Use Repair Service. They will verify your address
details and take the details of the repairs required.
If your enquiry is an emergency we will tell you how much the call out charge will be, this will vary depending
on the time and day you call us. If the work you require is not an emergency, or a gas service we will carry out
a free, no obligation survey and provide you with a quotation for the cost of the work.
We have produced an information booklet which explains all about the services and a step by step guide on how to use it.
Download a copy of our Leaseholder Pay For Use Repair Service Brochure or you can pick up a copy from your local Service Access Point.
If you are interested in using the new Decorating Service and want further information you can download a copy of the Leaseholder
Pay For Use Decorating Service leaflet or you can pick up a copy from your local Service Access Point.
Note:
All the above services are available to leaseholders who have purchased their flat through the Right to Buy, Preserved Right to
Buy or, Right to Acquire scheme or purchased a share of a new build property through the New Build HomeBuy scheme.