Callers at the door
Unfortunately, some people who knock at your door may not be who they say they are.
Some criminals will impersonate others to carry out crimes, preying on vulnerable people throughout our community. These ‘bogus callers’ can be quite convincing and will try and talk their way into your home.
There are a number of steps that you can take to prevent a bogus caller carrying out a crime in your home.
handy tips
- Before you open the door check to see who it is by looking through your front window or by using a door viewer if you have one.
- Only open the door when you have put the chain or door bar restrictor on.
- Always make sure that visitors are who they say they are.
- All WDH employees and officers from the Police, Gas, Electricity and Water companies wear identification badges. Please ensure you ask to see this before letting people into your home.
- If you are in any doubt at all suggest that the caller should come back later. You can then check their story by telephoning the organisation or company they claim to represent.
- Check any phone number they give you in your own telephone directory. Do not rely on the number on their card.
- Always lock the back door before opening the front door.
- Let the police and your neighbours know if you have had a suspicious caller at the door.
- Emergency situations can arise so do not leave the door chain or door bar restrictor on all of the time. This may cause a delay. Only put these items on before answering the door.
Remember
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STOP
Check your back door (if you have one),
lock it and take the key with you. |
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CHAIN
Put your chain or door bar on - it is a useful barrier while you identify who they are. |
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CHECK
Check their details before you let them into your house. |