Tenant Inspectors
Wakefield and District Housing (WDH) are committed to involving customers and believe that they
should be at the heart of decision-making and service delivery. To make this a reality we work
in partnership with tenants and residents by asking them to volunteer to become Tenant Inspectors.
The aim of this partnership is to:
- Check how WDH is delivering its services.
- Improve the quality of services provided.
- Build skills and confidence of those customers who come forward to become inspectors.
Since 2007 the WDH Tenant Inspection Team has completed a number of inspections on different
WDH services, using various inspection techniques such as telephone interviews, site visits,
mystery shops and shadowing WDH employees.
Tenant Inspectors Handbook
For more detailed information about the role of a WDH Tenant Inspector please take a look at the
Tenant Inspectors Handbook.
Inspection Results
To see what the Inspectors have been up to visit our Inspection Results page.
Become a Tenant Inspector
WDH are always looking for volunteers to become Tenant Inspectors. If you would like to express an
interest in becoming an Inspector, please contact the Engagement Team.