Accessibility

Web accessibility is about removing barriers to information and services for all site users, regardless of their ability, environment or individual needs.

Wakefield and District Housing (WDH) recognises diversity in society, and one of our key values is to be inclusive.

We are currently making changes to our website in order to comply with accessibility guidelines and initiatives, and welcome your comments and suggestions on how we may further improve your online experience.

Accessing our services

We want to make sure everyone in the Wakefield district has equal access to the services we provide, and that you can contact us or use our services in the way that best suits your needs. If you would like to know more, read our Access to services strategy (pdf).

Make text size larger

This site allows you to change the size of the text displayed on each page. You can do this by changing the settings on your web browser (the software used to browse the internet).

To help you do this please follow this link to our instruction pages.

Browsealoud

To aid accessibility we have introduced a speech service to enable visitors to listen to our website. All you have to do is install the free software from Browsealoud. Once you have installed and configured the software (instructions can be found on the Browsealoud website) you will be able to listen to the homesearch site.

Translations

                   
         
If you need any information on this site translated, please email the WDH communications team.

Some of our publications are available in different languages. See below for a list.

Greek

• Care Link
• Insurance flyer
• Rent Statement

Polish

• New Build Homebuy

Portuguese

• Starter Tenancy

Spanish

• Insurance Flyer
• Direct Debit Flyer
• Rent Statement Explained

Urdu

• About Us
• Homesearch
• Right to Acquire Pack
  • Application Form
  • Warning Flyer
  • Thinking of Buying Your Home

• Guide to the Right to Acquire (Housing Corporation)

Language Line

Wakefield and District Housing is a member of Language Line, which provides access to over 100 languages.

So, if English isn't your first language and you would like to speak to us in another language, please telephone OneCALL on 0845 8 507 507 and we will arrange for an interpreter to help you (calls to OneCALL may be recorded for training purposes).

Translations Available on the Web

It is possible to translate the pages on this website into one of the following languages using automatic translation websites. Please note: because these websites use automated tools, the accuracy of the results varies greatly. You may find that the translation is not perfect, but it gives you a basic outline of what the page says. Click on the link to start the translation:

• French
• Chinese
• Greek
• Dutch
• German
• Italian
• Portuguese
• Korean

Compliance

We take the issue of accessibility very seriously. At the time of writing the site is 'A' compliant and is moving closer to 'double-A' compliance with the target of reaching 'triple-A'. These standards are set out by the World Wide Web Consortium (W3C), Web Accessibility Initiative (WAI) in the Web Content Accessibility Guidelines 1.0.



You may need Adobe Acrobat Reader® to read some of the documents on this site. You can download Acrobat by clicking on the icon below