Our tenants and customers are at the heart of everything we do and our vision to create confident communities means that we deliver over and above the role of a traditional landlord. With our 2025 milestone 'making real change through social outcomes,' we want to continue to build on our strong foundations and deliver quality, inclusive services that will have a positive impact.
Our Business Strategy sets out our priorities and targets, that we will work towards and help us achieve our 2025 milestone.
To achieve our 2025 milestone, we have set the following priorities aligned to our four strategic objectives.
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Strategic Objectives |
2025 Milestone priorities |
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To be a landlord of choice by putting the customer first. |
Customer excellence |
Health, wellbeing and support |
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To be a partner of choice to create better places to live. |
New homes and growth |
High quality homes and neighbourhoods |
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To be a positive force of leadership to develop the potential of people. |
Skills and enterprise |
Workforce of the future |
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To be a well managed and well governed business. |
Business of the future |
Greener business |