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Job success for Eileen 19 May 2017

Published 19 May 2017
  A local woman who regularly attended a WDH work club in Featherstone has secured a permanent job after volunteering through the Dr Jackson Cancer Appeal shop. During support sessions with WDH’s Community Employment Officer, Eileen Slater was encouraged to become a volunteer at the charity shop in Featherstone. Through her experience and a recommendation from the Shop Manager, Eileen has gone on to permanent employment with a cleaning company. Bill Mulroe, Shop Manager at the Dr Jackson Cancer Appeal shop, said: “We were only too pleased to give Eileen a chance. We needed someone good to support us with our stock control, sales and customer service and this work clearly brought her out of her shell. Eileen was so good. In fact, she quickly progressed to being front of house, working without supervision which was so impressive in such a short time.” He added: “I’m so proud that she has found a paid job using the experience that she gained with us. I’m looking forward to seeing her progress.” Shabana Yousaf, WDH’s Community Employment Officer, said: “I have to thank Bill for being so supportive and bringing out the confidence in Eileen. I will really miss her at the work club but I wish her all the very best success in the future.” Eileen said: “My dad passed away with cancer, so when the volunteering opportunity came up I really wanted to work here. I was quite shy at first but working at the hospice shop I got the chance to meet people, which is great. I made friends and people say hello to me now.” She added: “I’ve been really happy having Shabana as my advisor. If it wasn’t for her I don’t think I would have got this post.” WDH’s Community Employment Advisors regularly visit work clubs held across the district. They are skilled professionals who can help WDH tenants to find jobs online, offer guidance on how to write a CV and apply, offer interview skills and tips, and help individuals to find the right training course. They have helped more than 4,500 people so far, assisting over 2,000 into training and over 1,400 into employment.  

Mrs Clark is over the moon with her new kitchen 15 May 2017

Published 15 May 2017
After losing her husband, Mrs Clark, who lives in a WDH property, didn’t know if she could face the stress and disruption that home improvements can bring. However, after a little persuasion from her family she went ahead and now she couldn’t be happier with her new kitchen!
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WDH super homes leading the way in sustainable building12 May 2017

Published 12 May 2017
Specialist academics from Sheffield Hallam University, University of Salford and as far as Australia visited Park Dale in Airedale this week to see how the site has become one of the UK’s largest housing developments with a zero-carbon footprint.

WDH wins national award10 May 2017

Published 10 May 2017
WDH has won a national UK Housing Award for the financial help and support it provides to tenants.
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Children of Pontefract celebrate Easter in the park4 May 2017

Published 4 May 2017
WDH supported Friends of Pease Park with a preschool Easter event on Tuesday 4 April.
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Easter fun at the Old Addy26 April 2017

Published 26 April 2017
Children and young people took part in a host of Easter activities supported by WDH at the Old Addy Adventure Playground in Knottingley.
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Bank holiday opening times25 April 2017

Published 25 April 2017
All of our offices and service access points (SAPs) will be closed from Friday 28 April and will reopen on Tuesday 2 May. If you need to contact us you can call 0345 8 507 507 or send a message using the WDH App, available on the App Store and Play Store.  
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SAPs closed for training - Thursday 27 April. 24 April 2017

Published 24 April 2017
Our service access points (SAPs) will be closed on Thursday 27 April from 12 noon for employee training. They will reopen on Friday 28 April as normal. If you need to contact us you can call 0345 8 507 507 or send a message using the WDH App, available on the App Store and Play Store.  
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We are now a Community Benefit Society10 April 2017

Published 10 April 2017
From 5 April 2017 we became a charitable Community Benefit Society (CBS). We think this better reflects what we do. This doesn’t change the services we provide to our customers.  Read our CBS fact sheet for more information.   

Our Tenant Satisfaction Survey is underway10 April 2017

Published 10 April 2017
Our Tenant Satisfaction Survey has started and will end on Friday 12 May. Customer experience specialists, TLF, are calling a representative sample of tenants to gather your views on the service you receive from us.  If you do receive a call from TLF, please be assured that we have employed them to complete the survey on our behalf. This ensures that your feedback is anonymous if you wish. We carry out these surveys twice a year and use your feedback to make improvements to our services. Since the last survey was carried out in November 2016, we have been working hard to improve:   how easy we are to deal with; how good we are at keeping the promises and commitments we make;  the repairs service experience; and the way we manage nuisance and antisocial behaviour.  Thank you for your feedback and support.  

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